Good Listening how to

good listening involves asking questions that promote discovery and insight.

good listening is about making the conversation a positive experience for the other party, which doesn’t happen when a listener is passive.

good listening happens when feedback flows smoothly in both directions with neither party becoming defensive about comments the other made. The conversation is cooperative. In Bohm’s words, “there is a stream of meaning flowing among and through us and between us.”

good listening invariably included some feedback provided in a way others would accept and that opened up alternative paths to consider. Link [1] HBR

Links to this page

• David Bohm ‎ (← links)